What should you do to keep the interest of your offshore staff in your company?
The success of your business relies on the performance of your employees. As long as their passion is kept fired up, their focus is always 100%, and their enthusiasm is maintained, you won’t have to worry about work turnaround time and high-quality results.
If you are a new player in the outsourcing game, today is the perfect day to start and motivate your offshore staff. On the other hand, if you are a veteran and noticed that your employees are becoming slow and out of focus, I think it is time to change your ways and inject them a full dose of motivation.
So let’s start, shall we? Here are 7 effective ways to motivate your offshore staff.
1. Listen to your Staff
Your staff’s feelings matters. Just like a parent and child relationship, you have to open on the things that may be bothering them or that they may not be comfortable with.
Learn to listen to what they have to say and take it. This may help your company to grow in productivity.
2. Respect their Time
Photo by Elisa Michelet on Unsplash
Understand timezone differences. While you are still at home with your family or relaxing, they are already working their hours off. After their working hours, the rest of the day is for their personal businesses and leisure time. Don’t expect them to answer your calls or do something work-related. They too have a life outside work, just like you.
Allow them to have well-deserved breaks. Their break times are their replenish times. Having them work for 8 straight hours is torture. Motivate your offshore staff by allowing them to have a break time to release the stress out and to refresh and refocus in what they are doing.
3. Give them Feedback
Your staff always want to do their best in their work and make you proud. This is why you should always give prompt feedback.
Trust me, your offshore staff wants to know if he/she is doing good or bad. It is better if you provide them feedbacks with their work so they will not be left confused with the right way of doing the tasks.
You can motivate your offshore staff more by telling them if what they’re doing is effective, and if not, give them proper training so they can be confident and more focused.
4. Macromanagement over Micromanagement
According to Wikipidea, Micromanagement is a management style whereby a manager closely observes and/or controls the work of his/her subordinates or employees. Macromanagement is a more independent style of organizational management. Managers step back and give employees the freedom to do their job how they think it is best done, so long as the desired result is reached.
How can macromanagement motivate your offshore staff?
Micromanaging shapes your employees become independent with your strict instructions and supervision that they cannot produce any results without it.
However, in Macromanagement, you give them freedom on having their own strategy to take on their tasks. The more comfortable they are while working, the better their end results are, the happier you are.
Also, this shows that you are giving your trust in them and that is a big deal as an employee – to be trusted by your boss. It will not only motivate your employees but also it lets them grow and learn in their career.
5. Recognize their Success
Track your goals’ progress and keep your staff updated. And when something is achieved or successful, give praise to those who are in charge.
You have to make sure that your offshore staff knows that they are appreciated. By doing this, your offshore team will be more motivated and it encourages them to work hard for more not only for the achievement of your goals but also for their own pride.
6. Never Punish Failure
Everyone commits mistakes. This statement may seem cliché but it is true. We can’t prevent your employees from making errors. Instead of pushing them deeper in shame from what they did, let them know that it is a part of growing up in career and they still have a chance to begin again and do the right thing.
What should you do:
- Find out what was the error
- Try to talk about the things that they did right
- Tell them what happened in the procedure where the error occurred
- Give them options on how to correct the mistake
- Train them
Remember that to motivate your offshore staff, you still have to find a way to praise them even they committed a mistake.
7. Pay your staff well
If you think your staff is the perfect one for your company, treat them with good pay. All outsourcing companies want to have the best person for the job. You can’t blame your staff if they pick up hearsays that there are companies who can offer them a higher pay for the same position. This results in them losing enthusiasm and focus, and eventually, you losing them.
Do research about the average salary range for their position and experience. If they have good pay, you don’t just motivate your offshore staff, but you also inspire them to do their best in work.
To wrap it up…
We have discussed that there are ways to motivate your offshore staff if they are becoming stressed and out of focus. A happy and motivated team offshore is your key to a successful business. If you haven’t tried any of these tips yet, you better do. We all want to keep our treasured employees and keeping them motivated is one way to do so.
Do you think we missed something or you have clarifications? Your insights matter to us so share it with us through the comment box below.