BPO Outsourcing Companies in the Philippines!
Hiring BPO Outsourcing Companies in the Philippines
BPO outsourcing companies in the Philippines enable businesses around the world to improve their customer satisfaction rating and gain that competitive edge over their competition. Cost effective, trustworthy, fully competent and transparent are just some of the qualities that are used to describe the Philippine’s outsourcing industry.
Once you combine those characteristics along with the fact that the country continues to stay current with trends in technology, according to Tholons Service Globalization the Philippines is in the top 10 for offering digital services; it is no surprise the worldwide popularity being gained by BPO outsourcing companies in the Philippines.
There are plenty of studies ranking the Philippines as being first in client satisfaction when combining cost with performance. Here are some key attributes that give Filipinos the edge when it comes to the BPO industry:
- Quality Service
Filipinos are very welcoming when it comes to helping others. They love to communicate with other people and give their undivided attention when speaking to a customer. Thanks to this great culture and positive attitude it makes customer service come as second nature to them.
- Communication Skills
Language and culture are probably some of the biggest factors why companies choose to outsource to the Philippines. English is the language used by teachers in school and the country currently has a 92.6 percent literacy rate which makes it one of the largest English speaking countries in the world.
- Labor Costs
Filipino salaries are significantly less than those of other countries due to the low cost of living in the country. Even with the low salary the quality of service is still on par compared to companies in-house employees. When using BPO outsourcing companies in the Philippines businesses get to have their cake and eat it too.
Businesses around the world have more choices than ever when it comes to getting a specific service accomplished through outsourcing. The Philippines continues to be in the top 3 for most categories important to choosing an outsourcing destination.
The BPO industry in the Philippines was responsible for $25 billion in revenue or 10% of their economic ouput in the year 2017 and is expected to increase to covering 15% of the total global outsourcing market by the end of 2018.
Highly skilled, service-oriented, educated and English speaking workforce is creating confidence and giving the opportunity for more businesses around the world to connect with BPO outsourcing companies in the Philippines.
We provide simple, scalable outsourcing solutions by combining the right people, custom technology and modern fully-equipped workspaces. We have made outsourcing better!
Our goal is to help small and mid-sized companies leverage their business by offering the global resources that were previously only available to the Fortune 500 companies.
Hiring an “all in” employee starting at $900 a month… It is a no brainer.
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What we Provide
Help optimize your HR efforts by hiring a virtual recruitment assistant who can help your recruiting efforts with a wide plethora of tasks. This service is perfect for augmenting your internal HR department or equally ideal for the HR firm and independent recruiter/headhunter.
Inquiries from calls, social media and emails
Increase exposure, manage your online reputation, produce social content and generate leads with your very own full-time social media manager. We will let you hand pick from our pull of qualified social media virtual assistants who will work up to 48 hours a week and around the clock to help manage your brand’s social media exposure.
Are you juggling a hectic schedule or have too many leads and referrals coming in? Your VA can perform appointment setting as well as a plethora of other mission critical tasks to help take your business to the next level. Hiring a virtual assistant to make phone calls and set appointments could give you the edge to increase your bottom line!
ClarkOutsourcing is trusted by 300 Companies Like Yours
Chief Operating Officer
“We recently started purchasing services from The Lead Tree and Clark Outsourcing. Our sales teams had a chance to go over each lead and within the past 3 months our closing ratio was over 40%. Prior to The Lead Tree and Clark Outsourcing, we have tested at least 20 other lead sources and was disappointed with the ratio of quality vs. quantity. They also separated themselves from the competition by not promising us what they could not come deliver, but instead blew us out of the water with the real results. We are currently working to ramp up my volume to 500+ leads a week. We would recommend this company to anyone who wants to work with professionals.”
Silver Beach Mortgage
“Being a new company with a limited budget I inquired into plenty of telemarketing companies. I found The Lead Tree and have been using them since November 2005. The quality of the leads has been very good. Most of the clients recall the conversation with the telemarketer and are very willing to give you the remaining information to complete their load application. I especially like how they get a time to call the client back which makes my job easier. The Lead Tree delivery system makes it easy for me to pull my leads right away and hand them out to my loan officers. I would recommend The Lead Tree to anyone who is interested in finding a source for telemarketed leads.”
“I have been affiliated with Lead Tree for over a year. Their leads have been good quality and I’ve ALWAYS made money on them. My customer service rep is the best – he always takes care of me. I’ve tried lots of other lead generation companies and Lead Tree has been one of the best for me. I would strongly recommend them to anyone looking for high quality, dependable leads.”