From the archives
Recovered from an earlier Clark Outsourcing article. References, figures and announcements reflect the period in which it was written. Old prices and contact details have been omitted; some illustrations use images from the current site.
If you are looking for a stable job, stable company with high pay check, you might want to look in to the list of the BPO’s here and do a back ground review. Once you apply, the recruitment, mostly female staff will escort you and assist you all throughout the process.
1. Aerospace Products International Pampanga (API)
Worlds leader in Logistics Services and Parts Distribution
They specialized more on distributing aircraft parts and accessories to manufacturers, maintenance providers and even operators of some of most widely used general aviation such as military, commercial and corporate aviation aircraft.
2.AOL Member Services Philippines, Inc. Pampanga

With 600 Customer Service Representative who answers 15, to 20,000 both technical and billing inquires a day, with 20 work station and handles 80% of AOL customers through email with a 24/7 of operations
3. Clark Polytecnic – Preparatory Call Center Agent Training Pampanga

A call center training of Clark Development Corporation that aims to provide good Training, Development and Education programs for people who would like get in to the call center industry.
PPCAT or better known as Preparatory Center Agent training offers courses which focuses in providing extensive but fun trainings for the development of each promising individuals. It targets and focuses on accent neutralization as well as grammar, call center operations and how it would be like in the real call center production floor, customer relations and even the standard metrics that they might need to focus on once they get in to the business. The training and staffs also assist these individuals in getting a job with call center inside Clark.
4. Cyber City Teleservices, Limited Pampanga

Cyber City Tele-services Group has been outsourced since 1999 and offers a wide range of hybrid call center outsourcing solutions which aims for world class customer service relationships.
Cyber City Tele-services Group has a lot of company partners that they provide service / support such as wireless, Financial Services, Automotive, DRTV, Telecommunications, Healthcare, Insurance, Retail, Transportation, Utility and Education as well as other industries.
5. Digital Telecommunications Phils., Inc. (DIGITEL) Pampanga
DIGITEL has one of the largest and fix-line and provider of telecommunications services to telephone subscribers outside in Luzon of Metro Manila. It was established back in 1987, and it was granted a franchise back in 1994 to provide domestic international telecommunications services all throughout the Philippines 459 regional and local exchanges with a number of 228 towns are and cities throughout Luzon. In additional to that DIGITEL had a total of 484,036 lines system-wide back in December 31,1998.
6. Elcell Clark
Elcell is one of the largest Electronic retailers on-line that’s sells the latest products with top brands such as Apple, Nokia, BlackBerry and more, with a variety of mp3 players and even laptops and accessories.
The Following are the offices worldwide.
- UK
- China
- Hong Kong
- Philippines
7. eTelecare Global Solutions Pampanga
One of the largest call centers in the Philippines, with over 9,500 employees, and with 7 sites in the country alone. Capable of handling the most complex programs and has been managing thousands of calls each day and will help to make sure the program’s success.
8. NCO Clark Pampanga
A successful Business Process Outsourcing (BPO) which runs a network of over 100 centers in 11 countries worldwide. It was first lunched back in 2003 in the Philippines in Quezon City. Today, NCO operates 5 main site operation centers in the Philippines.
- Quezon City
- Fort Bonifacio
- Marikina
- Clark
- Santa Meza
9. Stream Clark Pampanga
Stream International Global services Phil., Inc. also know as “Employer of Choice” has served and provided premium, global provider of almost all field of the business including customer care, sales and technical support and even with a complex process outsourcing services that has expanded to provided world class service up to 23 countries, with more than 30,000 employees across 50 location. It has a lot of products and services delivery channels such as:
- Inbound and outbound sales
- Technical support and warranty services
- Customer care
- Customer retention
- Back office
Stream’s other offices:
- Alabang
- Cebu
- Libis
- Makati
- North Edsa
- Shaw
- Clark
10. Sutherland Clark
A multi-national technology-enabled BPO services. Started operations back in 1986 in Rochester, New York, Sutherland has over 30,000 employees that has an operation centers in Bulgaria, Colombia, Canada, Egypt, India, Philippines, Mexico, United Arab Emirates, UK and in the US.
Sutherland’s Philippines offices:
- Manila – Taguig
- Manila – Makati
- Camarines Sur
- Clark
- Davao
- Tarlac
- Carmona – Cavite
- Quezon City
Sutherland Global Services has been in the business for 25+ years now and still running. Known as one of the stable companies and always looking and improving whatever method they already have.
11. Teletech Pampanga
A fastest growing BPO company in the Philippines with an employee of 16,000 nationwide, in addition to that, they are currently running 13 service Delivery Centers. The company has been in the this BPO business and originated in the USA in 1982 providing excellence in customer service for both internally and externally.
Teletech’s Offices are the FF:
- Fort Bonifacio
- Pasay
- Novaliches
- Cainta
- Dumaguete
- Bacolod
- Lipa
- Cebu
- Bacoor
- Iloilo
- Pampanga
- Sta. Rosa
12. IQOR
One of the largest outbound revenue recovery Business Process Outsourcing (BPO) company in the industry that has 21 centers. It focuses on performance and incentives to motivate employees do perform more. With 8,000 employees with 21 call centers of excellence in five countries and four continents.
These are the Sites that you might want to check on according to their performance, success, stability of the company and the availability of the sites on your area. This will help you decide on choosing which would suit your skills. A high paying companies like the ones mentioned above. A quick review on some of the known BPO’s here in Clark Pampanga.
