A Full-Service BPO
Providing tools and resources to businesses around the globe.
From customer support to back-office administration, our full-service outsourcing solution seamlessly integrates global experts into your daily workflow.
- Based in
- Clark Freeport Zone, Philippines
- Company
- American owned
- Reach
- Global resources for growing businesses
- Full-service BPO
- Dedicated remote staffing
- HR and IT support
- Modern workspaces
- Global resources
Choose your journey
A clearer path to better growth.
Start with the situation closest to yours, explore five practical questions, then send your needs directly to our team.
New to offshoring
Start with the question that matters most.
Outsourcing does not need to be complicated. Explore the basics, understand the options, and see how Clark can help you build capacity around the way your business already works.
01 — Why outsource?
Create room for your business to move forward.
A Philippines-based team can help you add skilled capacity while creating a more sustainable cost base. The value is not simply lower cost—it is the ability to build capability before demand becomes a bottleneck.
The right first role gives your local specialists more room to focus on client work, growth decisions, and the work only they can do.
- Add capacity without compromising on quality
- Protect your local team from repetitive workload
- Create a steady, scalable hiring path
Clark helps you explore the work, the people and the support model before you commit.
Popular roles
What kind of talent are you looking for?
Build your offshore team across the departments that keep your business moving.
Customer Support
Voice, chat and email teams that answer your customers in your brand voice.
- Customer Service Representative
- Technical Support Specialist
- Sales Representative
- Customer Service Team Leader
Accounting & Finance
Qualified finance professionals for day-to-day books, reporting and analysis.
Explore finance talentAdministrative Support
Reliable back-office people who keep your operations moving every day.
Explore administration talentSoftware & IT
Developers and IT staff who join your sprints, standups and tooling.
Explore technology talentDigital & Creative
Marketers, designers and editors who own your channels day to day.
Explore marketing talentHealthcare Support
Trained non-clinical staff for scheduling, intake, verification and patient administration.
Explore healthcare talentArchitecture & Engineering
Drafting and modelling talent that plugs into your CAD and BIM workflow.
Explore engineering talentSomething else entirely?
We recruit for roles outside these categories all the time. If the skills exist in the Philippines, we will go and find them for you.
How it works
From job description
to dedicated team.
Four steps. You stay in control of who joins and what they work on.
- 01
Tell us what you need
Share the role, the experience level, the schedule you want covered and anything specific to your industry. If you are unsure, we help you shape the job description.
- 02
We recruit and vet
Our recruiters search the local market, screen for skills and English communication, and check that the candidate wants the schedule your role requires.
- 03
You meet the candidates
Interview the shortlist yourself and choose the person who fits your team. Nobody joins your team without your sign-off.
- 04
Start working together
They start in your systems and your routines. We employ them, pay them, support them and keep the office, IT and HR running behind them.
Most clients start with one role to see how the working relationship goes, then add people from there.
Start building your teamThe difference between us and a freelancer
You manage the work.We manage everything around it.
A freelancer is one person working for several clients. Your Clark Outsourcing staff are employed full time for your business, and an entire support structure stands behind them.
- Recruitment
Sourcing, screening and shortlisting for your role
- HR
Contracts, leave, reviews and employee relations
- Payroll
Salaries paid locally, on time, every cycle
- Benefits
Statutory benefits and the extras that retain people
- Compliance
Philippine employment law handled by our team
At the centre
Your offshore team
Full-time people who work only for you, in your systems, on your schedule, answering to your managers.- IT support
On-site technicians and managed workstations
- Secure workspace
Desks, meeting rooms and access-controlled floors
- Infrastructure
Redundant internet, power and backup systems
- Performance support
Oversight, reporting and coaching when you want it
- Employee engagement
Culture and wellbeing work that keeps turnover low
Why Clark Outsourcing
A serious operating partner with a people-first culture.
Clark Outsourcing, an American owned company, is one of the pioneer BPOs of Clark Airbase, Philippines and remains one of the area’s top employers.
We apply a focused approach to infrastructure, security, standard operating procedures, and compliance while creating a fun, healthy, and productive environment.
Because of our location, we have access to a highly educated and skilled workforce. The Clark Freeport Zone is a former US Air Force base converted into a special economic zone with world-class infrastructure.
We know the latest trends
Industry professionals help companies stay efficient, cost-effective, and prepared for change.
We have global resources
Offices and affiliates across the US, UK, Australia, Tbilisi, and the Philippines support an international perspective.
Full-service BPO company
Capabilities span call center and support, software and digital media, finance and accounting, healthcare, engineering, and more.
Facilities & culture
Built for focused work and strong teams.
Our main base of operations is located in Clark Freeport, Philippines. It features a 31,000 sq. ft. creative workspace that we call our CO Working Space.
Modern workspaces and employee well-being are central to the Clark Way because a thriving environment supports productive teams.
See Our FacilitiesSecurity & infrastructure
Built to support business process outsourcing.
Clark Outsourcing uses modern infrastructure, secure systems, and operational processes designed to protect your business and support your outsourced team.
- Confidentiality
- NDAs and SLAs are supported alongside security measures designed to protect business information.
- Network security
- Firewalls and VPNs support inbound and outbound security.
- Protected systems
- Systems and email are password protected, with premium antivirus at server and client level.
- Controlled access
- Badge access, on-site security, and surveillance support physical workplace security.
- Qualified staff
- Clark Outsourcing recruits qualified people with the skills and English communication needed for client work.
- Operational support
- Technology, infrastructure, and ongoing coordination are part of the working environment.
Trusted by businesses around the world
Clients who let us handle the hard part
Directors, founders and CEOs in the United States, United Kingdom and Australia describe what changed after they built a team with us.
“The actual business model works very well, taking away the logistics of having to deal with all the legals and the HR over here [in the Philippines] and then know that we can employ guys, we select them, but you kind of look after them and manage them for us. We can train them and get them to do what we need them to do, but everything else is taken care of. I think that’s a great business model.”
Jonathan HarrisDirector, MWL“They provided an opportunity for me to scale my business, where before I felt constricted or where I couldn’t grow anymore. I was able to grow at a very marginal cost. It was very small, and it really catapulted my business to a whole different level.”
Gabriel ResendezCEO, President and Founder, Integrity Financial“Transparency—whether it’s good news or bad news, you hear it. And I think that that filters down to the client, and the client appreciates that. I’ve always been a believer that bad news doesn’t get better with age. That’s the way I know Clark, Russell, and his team operate, which is why I’ve partnered with them.”
Arnold ValenciaCEO and Founder, Next Phase Remote“Everyone’s always been so welcoming, very friendly, very kind. A very simple thing that’s said to me by Russ and Zack was that the client’s wishes should always be taken into consideration and they try to put the client first.”
Robert David ClaridgeCEO, ASMI“The benefit is obvious and it’s cost effective. Secondarily, we’ve been able to do a lot of quality assurance, which we’re also able to use to educate the staff and go over positive things that they’ve done and the negative things.”
Lloyd MoteCEO, Americare Respiratory Services“What attracted me to Clark Outsourcing was obviously pricing. If you compare it to Manila, you’re far more affordable. The other thing was that Russell and I just clicked, which is really important to me.”
Manoj PatelManaging Director, Infinity Energy OrganizationStart a conversation
Tell us what your team needs.
Share the role, working hours and business challenge you want to solve. We’ll use these details to understand the right next step for your company.
- Describe the role
Tell us the skills, experience and responsibilities you need.
- Choose your schedule
Let us know the time zone or working hours your team needs covered.
- Talk through the options
Clark Outsourcing will review your needs and discuss a suitable staffing approach.
Get a custom quote
Build the right offshore team
Required fields are marked with an asterisk.Our locations
Connected across regions and cultures.
Explore Clark Outsourcing’s current office locations.
Questions, answered
Before you get started.
These answers are drawn from Clark Outsourcing’s current FAQ. Visit the full FAQ for more detail.
View All FAQsHow will my campaign or services be handled?
Clark Outsourcing maintains an active client relationship and seeks feedback during the project so both teams remain aligned on the campaign.
Do you have the setup and technology to support my business process?
Yes. Clark Outsourcing uses modern software, technology, and infrastructure, with established workplace infrastructure across its offices.
What should I do if I want to outsource?
Use the Contact Us page to reach the team by phone or contact form. Clark Outsourcing will follow up to discuss the process with you.
How is confidentiality supported?
Clark Outsourcing signs non-disclosure agreements with clients and non-disclosure bonds with employees at the start of projects, supported by network, system, document, and physical access controls.
Do you sign NDAs and SLAs?
Yes. Clark Outsourcing states that it signs NDAs and SLAs for customers who outsource with the company.
If we are the right fit, great
We’d love to hear about what you envisioned.
If we aren’t the right fit, we’ll point you in the right direction—how it should be.