FAQs

Frequently Asked Questions

Common questions about Clark Outsourcing, our setup, security, technology, and how to get started.

Learn how we support small and mid-sized companies with reliable outsourcing services, strong infrastructure, qualified staff, and secure business processes.

What Is Clark Outsourcing All About?

We are an American owned and operated business process outsourcing company strategically located in the heart of the Clark Economic Free Port in the Philippines.

Our goal is to help small and mid-sized companies leverage their business by offering the global resources that were previously only available to the Fortune 500.

Clark Outsourcing team

Frequently Asked Questions

When you get Clark Outsourcing’s services to handle your campaign, you are assured and guaranteed of the success of your campaign. We value customer relationship. When you give out your campaigns and services to Clark Outsourcing, you are guaranteed to have the best customer relationship you can ever have. Why? Because we have a great customer relationship management.

During the course of the project, we will from time to time get some feedback from you as our clients so as to be sure we are both on the same page of the campaign.

Yes. We use the very best and the latest in software, technology and infrastructure. By outsourcing you can save on investing on expensive software and technology as we use the very best in both. All our office have best-of-breed infrastructure.

Just go to our Contact Us page and contact us through Skype, Phone and/or contact form. We will immediately contact you to discuss the process with you.

At Clark Outsourcing, our employees are all holders of a Bachelor’s Degree. The people working for us are skilled in many ways, they are computer literate and have a great command of the English language. Only qualified people can join our company, this is to ensure that we can provide only the best solutions for our customers like you.

If you are concerned and worried about the security and privacy of your company and if this is stopping you from outsourcing your services, then go ahead and contact us. We guarantee confidentiality, privacy, and security on every single detail of our outsourcing process. We have one of the best security measures so that our customers are confident that their business is safe and secured.

We sign a non-disclosure agreement with the client and a non-disclosure bond with our employees at the start of every project.

  • We have firewalls/VPN (Virtual Private Network) for inbound and outbound security.
  • All our systems do not have external storage devices.
  • All our systems and e-mails are password protected.
  • Our cabinets are fire-proof and we use an offsite storage facility to store documents.
  • We use premium anti-virus software implemented at both server and client level.
  • Only our bonafide employees are allowed access into our buildings through a badge access system. We also have armed security on a 24x7x365 days basis.
  • We have surveillance cameras installed throughout our premises.

Yes, we do. We sign NDAs and SLAs for every customer who outsources to Clark Outsourcing. Wanting to experience a worry-free service? Outsource to us now.

Reliable Support, Secure Operations, and Qualified Teams

Clark Outsourcing combines customer relationship management, modern technology, qualified employees, and strong security systems to help businesses outsource with confidence.

Whether you need campaign support, business process assistance, or a dedicated offshore team, we help you build the right structure for your goals.

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Clark Outsourcing workplace
Security & Infrastructure

Built to Support Business Process Outsourcing

We use modern infrastructure, secure systems, and operational processes designed to protect your business and support your outsourced team.

01

Technology

We use the latest software, technology, and infrastructure to support your business process.

02

Confidentiality

We sign NDAs and SLAs and implement security measures to protect your business information.

03

Qualified Staff

Our employees are degree holders, computer literate, skilled, and fluent in English.

If We Are The Right Fit, Great – If We Aren’t, We’ll Point You In The Right Direction – How It Should Be

We’d Love To Hear About What You Envisioned!

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