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  • 1 Simple Rule That Will Change Your Life

    1 Simple Rule That Will Change Your Life

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    Jim started his own company with three people. His daily tasks include negotiating with clients, interviewing applicants, training employees, and making sure there’s enough tissue for everyone. Three years went by like this, and the company began to grow. However, Jim believes that he’s saving cash for not hiring someone to look after the office…

  • Retail Therapy: Consumerism At Its Best Or Worst?

    Retail Therapy: Consumerism At Its Best Or Worst?

    Have you ever impulse-bought something? Remember the feeling of happiness you had after buying it, or was it a stress-free feeling? As with all things, the internet has changed the world. Whether or not the world has changed for the better is generally up to the individual. In terms of retail therapy, individuals who are…

  • What Makes A Great Customer Success Manager

    What Makes A Great Customer Success Manager

    In a Business-to-business (B2B) style company, establishing a relationship between customers and service providers is an essential part of customer satisfaction and retention. Establishing a good client relationship is an important aspect of retaining the services offered to them by outsourcing providers. In the long run, having an excellent BPO-client relationship is beneficial and promotes…

  • Looking Ahead: Skills You Need In the Next 10 Years

    Looking Ahead: Skills You Need In the Next 10 Years

    Charles Darwin once said, “The one most adaptable to change is the one that survives”. Now, that being said, change is a constant, and adapting to change is part of our evolutionary path. Adapting and adjusting to the changing environment in which one finds themselves is a matter of survival.  During the 90s’, we weren’t…

  • What NOT To Do During A Meeting

    What NOT To Do During A Meeting

    Staff meetings are an essential aspect of running a successful business, from creating relationships to communicating what each department is working on. Additionally, team meetings are frequently the sole occasion where employees from other departments are able to interact. This is particularly true in remote settings where coworkers are divided into work-from-home and on-site setups.…

  • How to Make the Most of Your LinkedIn Profile

    How to Make the Most of Your LinkedIn Profile

    Let’s be honest, creating a profile on LinkedIn that will make recruiters consider you kind of intimidating. You visit all these professional profiles and look at their achievements, and suddenly you feel like yours is a little bit too bland or empty. Maybe you don’t have enough experience? Maybe you should add more skills? Is…

  • Coordinating Staffing Level And Service Quality

    Coordinating Staffing Level And Service Quality

    Determining the necessary staffing level without sacrificing service quality is crucial for businesses. Striking a balance between staffing levels and service quality can be tricky. Having too many employees will plague the company with costly inefficiency, while with too few, the overall productivity will decline and employee stress will increase.  Achieving the right level of…

  • The Best Offshore Development Trends In 2022

    The Best Offshore Development Trends In 2022

    Technology has come a long way, from the Y2K scare in 1999, till today, where the world all but runs on the internet, numerous pieces of software, and cellphones that have essentially evolved into pocket-sized computers. The increasing need for developers has risen as technology continues to advance. Hiring remote developers or offshoring development needs has become…

  • Ways To Improve Your Process Mapping

    Ways To Improve Your Process Mapping

    Process mapping is a management planning tool that visually defines the flow of work within an organization. Nowadays, businesses utilize process mapping to improve the output of their production in a well-orchestrated procedure to meet end goals. Furthermore, having a clear and written out process map for an organization provides a clear picture of the…