From the archives
Recovered from an earlier Clark Outsourcing article. References, figures and announcements reflect the period in which it was written. Old prices and contact details have been omitted; some illustrations use images from the current site.
This 2014 news item discussed the Philippines’ growing role in voice-based outsourcing and the factors businesses considered when choosing a customer-support location. The original headline reflected reporting from that period. It should not be read as a current market-share estimate or a judgment about individual workers. This page preserves a short summary and the source record.
Original source credit: Camille Diola, Philstar.
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