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Reasons why Recruiters ask your Strengths and Weaknesses
Ever been in an interview, cruising through the questions, and then hit the “So, what are your strengths and weaknesses?” roadblock? It feels like stepping into a professional trap, right? Why are recruiters obsessed with these questions, and how can you tackle them without sounding like a clichéd self-help book? Let’s spill the beans on…
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11 Tips to Ace an Interview
Interviews, regardless of their format, play a pivotal role in the recruitment process. As someone who’s been entrenched in the world of hiring for years, I’ve gleaned valuable insights on what works in both face-to-face and online scenarios. Let’s dive into strategies tailored for each environment, ensuring you make a powerful impression whether you’re across…
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Will AI Take Away Our Jobs?
As artificial intelligence (AI) continues to transform the way we live and work, many people are concerned about the impact of AI on jobs. The fear is that AI will automate many jobs, leaving human workers without work. This fear is not unfounded, as we have seen several examples of automation in recent years. Such…
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Quiet Hiring: The Secret To Recruitment?
It’s been a tumultuous past few years for employers and employees alike. From COVID-19, the Great Resignation of 2021, and workplace buzzwords such as quiet quitting, quiet hiring, and work-life balance which are difficult contentions to talk about. At the start of 2023, there’s a new buzzword taking over the workplace called “quiet hiring”. In…
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5 Virtual Assistant Tasks That Can Elevate Your Business
As a business owner, leader, or entrepreneur, it can be tough to juggle all of the tasks and responsibilities that come with running a company. The day-to-day responsibilities from overseeing front-end and back-end tasks such as administrative functions to sales and marketing can be overwhelming to handle on your own. In addition to those tasks…
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Firing Back Against Quiet Quitters With Quiet Firing
“Quiet quitting”, I’m sure you’ve heard of that phrase. Social media made it loud and clear to all of us. Underneath the veil of work-life balance of corporate culture, what is really going on behind the scenes? Now a new term is trending. Are companies firing back against quiet quitters with quiet firing? Quiet firing…
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What Makes A Great Customer Success Manager
In a Business-to-business (B2B) style company, establishing a relationship between customers and service providers is an essential part of customer satisfaction and retention. Establishing a good client relationship is an important aspect of retaining the services offered to them by outsourcing providers. In the long run, having an excellent BPO-client relationship is beneficial and promotes…
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Looking Ahead: Skills You Need In the Next 10 Years
Charles Darwin once said, “The one most adaptable to change is the one that survives”. Now, that being said, change is a constant, and adapting to change is part of our evolutionary path. Adapting and adjusting to the changing environment in which one finds themselves is a matter of survival. During the 90s’, we weren’t…
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Coordinating Staffing Level And Service Quality
Determining the necessary staffing level without sacrificing service quality is crucial for businesses. Striking a balance between staffing levels and service quality can be tricky. Having too many employees will plague the company with costly inefficiency, while with too few, the overall productivity will decline and employee stress will increase. Achieving the right level of…
